How Magic Software Got Ahead of Customer Security Demands with a SOC 2 Type II Audit

Introduction

Magic Software Enterprises is a global enterprise software provider delivering integration platforms, application development technologies, and cloud-based services to organizations worldwide. Serving customers in highly regulated industries, including banking and financial services, Magic operates in environments where security, reliability, and compliance are baseline expectations.

As part of its ongoing cloud operations, Magic undertook a SOC 2 Type II audit to independently validate the effectiveness of its security and operational controls. The objective was not to initiate a shift toward cloud delivery, but to formally assess and demonstrate the robustness of controls already embedded in its cloud services.

To support this effort, Magic partnered with GRSee Consulting, drawing on its cybersecurity and compliance expertise to conduct a structured and transparent audit across the full SOC 2 scope.

Business Context

Magic’s customers increasingly expect vendors to demonstrate security maturity early in the engagement process. For organizations operating at enterprise scale, assurances around cloud security must be supported by recognized standards and independent validation.

Rather than responding to individual customer requests or late-stage procurement questionnaires, Magic chose to complete a SOC 2 Type II audit proactively, ensuring it could consistently demonstrate alignment with customer expectations across regions and industries.

“From the beginning, the intent was to validate how we already operate, not to retrofit controls after the fact,” said Yehuda Am-Baruch, CCOE and CISO of Cloud Services at Magic Software. “SOC 2 provided a clear framework to demonstrate that maturity.”

The Partnership & Solution

GRSee Consulting engaged Magic as a strategic audit partner rather than a transactional assessor. From the start, the focus was on understanding Magic’s existing governance, ISO 27001-based controls, cloud architecture, and organizational structure before mapping SOC 2 requirements onto that reality.

The scope covered a SOC 2 Type II audit across all five Trust Services Criteria, ensuring comprehensive coverage of security, availability, processing integrity, confidentiality, and privacy. A key part of the engagement was leveraging Magic’s existing ISO 27001 infrastructure wherever possible, avoiding unnecessary duplication and audit fatigue.

This approach allowed Magic to focus its efforts where real gaps existed, primarily around cloud-specific operations, rather than re-documenting controls that were already mature and effective. GRSee’s prior work with Magic on penetration testing also played a critical role. That experience established trust and familiarity, enabling faster progress during the audit itself.

Challenges & How They Were Addressed

The audit took place within a complex operational environment, involving multiple teams responsible for cloud services, security operations, and ongoing service delivery. Coordinating evidence collection and aligning processes required close collaboration and clear visibility into audit progress. GRSee supported this process through structured tracking, clear evidence requirements, and continuous status reporting, enabling Magic’s leadership to monitor progress and address gaps efficiently.

Outcomes & Impact

The successful completion of the SOC 2 Type II audit provided Magic with independent assurance over the effectiveness of its cloud control environment. In addition to supporting customer trust, the process helped formalize internal practices and clarify responsibilities across teams.

For Magic, the audit serves as a foundation for continued growth in enterprise and regulated markets. For GRSee, the engagement reflects the value of an audit approach that balances compliance requirements with real-world operational realities.

Conclusion

The successful completion of the SOC 2 Type II audit marks an important milestone in Magic Software’s ongoing cloud operations and security strategy. The engagement provided independent validation of Magic’s control environment while helping further align teams, processes, and responsibilities across cloud services.

For Magic, SOC 2 Type II is not viewed as a one-time compliance exercise, but as part of a sustained commitment to operating cloud services at enterprise scale. For GRSee Consulting, the project reflects the value of conducting audits that respect organizational maturity while delivering rigorous, standards-based assurance.